Frequently Asked Questions

Product & Ingredients

CHAI GPTEA is a smart vending concept that serves wellness-inspired Teas in unique flavours like Masala, Cardamom, Saffron, and more — all made with 100% natural ingredients and no added sugar. We bring together tradition, wellness, and convenience in every cup, delivered in under 60 seconds.
Yes. All our blends are crafted from nature’s finest ingredients — spices, herbs, and tea extracts — with no artificial colours, preservatives, or additives.
No. Our drinks are free from added sugar, artificial sweeteners, or chemical taste enhancers. They’re naturally flavourful — sweeten only if you must!
Yes. All our drinks are gluten-free and made with non-GMO ingredients.

How It Works (Vending Experience)

Your chai is ready in under 60 seconds — hot, aromatic, and consistent every time.
No — the machine dispenses a single-use cup as part of the process. At this time, it’s not possible to use your own cup, but we aim to support more sustainable options in the future.
Each serving contains 250ml of chai, served in a 300ml cup — giving you space to carry it safely and stir comfortably if needed.
Our machines accept all major card types, mobile payments, and cash (coins and notes up to £5). Please note: no change is given for cash payments.
Please contact us at hi@chaigptea.fit or reach us on WhatsApp at +44 7401 898166 — available for both chat and calls. Just mention the issue and the machine’s location, and we’ll resolve it promptly.

Wellness & Sustainability

Absolutely. Our chai are made with no added sugar and only natural ingredients — they are diabetic friendly and ideal for wellness-minded individuals.
It means we offset more carbon than we produce, making CHAI GPTEA a climate-positive brand — focused on sustainability at every step.
We source directly from trusted suppliers who offer premium, natural ingredients — including farms in India known for high-quality spices and tea.

Pricing & Offers

Pricing may vary slightly by location, but typically ranges from £3.00 to £4.00 per cup.
Yes! Look out for loyalty offers and occasional first-cup-free promotions at participating locations. We’re also working on a digital loyalty program.

For Business Locations

Yes! We’re actively seeking partnerships with offices, coworking spaces, gyms, hospitals, and more. Contact us at hi@chaigptea.fit for details.
Minimal. Our machines require a standard power outlet and use bottled water — no plumbing or water connection is needed. We handle installation, servicing, and restocking.
Yes — we’re flexible. We offer both rental models and revenue-share options depending on the space and traffic.
Not yet — but we will be soon! We’re working on building our presence on platforms like Instagram and LinkedIn to share updates, stories, and chai love. For now, feel free to reach out to us directly at hi@chaigptea.fit or via WhatsApp on +44 7401 898166.